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Life has a way of throwing curveballs every now and again – COVID-19 being one of them. This pandemic has taught us that health and healthcare are on top of everyone’s list of priorities, and it is very important to have sufficient protection to live a healthy life.

We want to be your health companion as you journey through your life, and our mission is to ensure you have absolute peace of mind. To help with that, we are now allowing all our medical policyholders to enjoy full COVID-19 medical coverage at no extra cost via our opt-in campaign, starting from 13th July 2022 until 30th June 2023.

Some quick facts you need to know:

• Applicable to new and existing medical plans issued by Generali Life Insurance Malaysia Berhad (formerly known as AXA AFFIN Life Insurance Berhad) as follows:
  a) Medical Care
  b) Medical Care Plus
  c) Medical Care Xtra
  d) Hope Medic
  e) Hope Medic Plus
  f) Hope Medic Xtra
  g) Hope Medic 2
  h) Hope Medic 2+
  i) Hope Medic 3
  j) Hope Medic 3+
  k) Hope Medic Xtra 3
  l) Medic Assure
  m) Medic Assure Plus
  n) Medic Assure Xtra
  o) eMedic
  p) Medic Essential
  q) OneMedic
  r) eMedic Plus
  s) iMed

• Acknowledgement Form can be submitted via email or at our nearest branch.

How to opt-in?

Option 1:

Email to us at customer.service.life@generali.com.my
Download form here.

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Should you need further assistance, kindly contact your servicing agent, sales representative or reach out to our Customer Care Line at 1300 88 1616 / customer.service.life@generali.com.my from 8:30am to 5:30pm on Monday to Thursday and 8:30am to 5:00pm on Friday.

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